Privacy Policy of CAD Malaysia

Debiz Enterprise (hereinafter referred to as "CAD Malaysia," "we," "us," or "our") operates the website https://cadmalaysia.com.my and provides software resale services for GreenCAD and progeCAD.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products. We are committed to protecting your privacy and handling your personal data in compliance with the Malaysian Personal Data Protection Act (PDPA) 2010.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions and EULA, unless otherwise defined herein.

1. Information We Collect

1.1 Personal Information You Provide: When you place an order, register for a trial, or contact us, we may collect the following personally identifiable information:

• (a) Full name
• (b) Email address
• (c) Phone number
• (d) Billing and shipping address
• (e) Company name (if applicable)
• (f) Payment information (processed securely through our payment gateway)
• (g) Any other information you voluntarily provide to us

1.2 Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and usage:

• (a) Internet Protocol (IP) address
• (b) Browser type and version
• (c) Operating system
• (d) Pages you visit and time spent on each page
• (e) Referring website URLs
• (f) Date and time of your visit
• (g) Other usage statistics

2. How We Use Your Information

We use the information we collect for the following purposes:

• (a) To process and fulfill your orders, including delivering license keys and documentation.
• (b) To provide customer support and respond to your inquiries.
• (c) To send you important information about your purchase, including order confirmations and updates.
• (d) To improve our website, products, and services.
• (e) To comply with legal obligations and regulatory requirements.
• (f) To send you marketing communications (only if you have opted in to receive them).

3. Cookies

Cookies are small text files stored on your device that help us enhance your browsing experience. We use cookies to:

• (a) Remember your preferences and settings.
• (b) Analyze website traffic and usage patterns.
• (c) Improve our website functionality.

You have the option to accept or refuse cookies through your browser settings. However, refusing certain cookies may limit your access to some features of our Service.

4. Third-Party Service Providers

We may engage third-party companies and individuals to facilitate our Service, including but not limited to:

• (a) Payment processors (e.g., banks, payment gateways).
• (b) Email delivery services.
• (c) Analytics providers (e.g., Google Analytics).
• (d) Web hosting and server providers.
• (e) Customer relationship management (CRM) tools.

These third parties have access to your personal information only to perform specific tasks on our behalf. They are contractually obligated to maintain the confidentiality and security of your data and may not use it for any other purpose.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. When we no longer need your data, we will securely delete or anonymize it.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

• (a) Secure Socket Layer (SSL) encryption for data transmission.
• (b) Access controls and authentication protocols.
• (c) Regular security reviews and updates.
• (d) Limited employee access to personal data on a "need-to-know" basis.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights (PDPA Compliance)

Under the Malaysian Personal Data Protection Act (PDPA) 2010, you have the following rights:

• (a) Right to Access: You may request a copy of the personal data we hold about you.
• (b) Right to Rectify: You may request correction of any inaccurate or incomplete data.
• (c) Right to Withdraw Consent: You may withdraw your consent to our processing of your data at any time.
• (d) Right to Delete: You may request deletion of your data, subject to legal and contractual obligations.

To exercise any of these rights, please contact us through our contact page.

8. Children's Privacy

Our Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information promptly.

9. Links to Third-Party Websites

Our website may contain links to third-party websites, including those of software developers (progeSOFT and GreenCAD). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside Malaysia, including but not limited to Italy (progeSOFT) and Korea (GreenCAD), for the purpose of fulfilling your software license orders. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our contact page:

Debiz Enterprise (CAD Malaysia)
Click here to contact us

This Privacy Policy was last updated on 11th August 2026.